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Shipping policy
.shipping-container {
font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;
line-height: 1.6;
color: #333;
max-width: 800px;
margin: 20px auto;
padding: 20px;
border: 1px solid #eee;
}
.shipping-header {
border-bottom: 2px solid #333;
padding-bottom: 10px;
margin-bottom: 20px;
}
.shipping-header h2 {
margin: 0;
text-transform: uppercase;
letter-spacing: 1px;
}
.shipping-section {
margin-bottom: 25px;
}
.shipping-section h3 {
font-size: 1.1rem;
color: #000;
margin-bottom: 10px;
}
.shipping-badge {
display: inline-block;
background: #f4f4f4;
padding: 5px 15px;
border-radius: 4px;
font-weight: bold;
margin-bottom: 15px;
}
Shipping Policy
Standard Delivery: 3 to 7 Working Days
Order Processing
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or public holidays. Once your order is dispatched, you will receive a confirmation message with your tracking details.
Delivery Timeline
We aim to deliver all domestic orders within 7 business days. Please note that delivery times may vary slightly during high-volume sales periods or due to courier delays beyond our control.
Shipping Charges
Shipping costs are calculated at checkout based on your location and the weight of your parcel. We offer Free Shipping on orders above a certain value (as indicated on our homepage).
Discreet Packaging
Your privacy is our priority. All intimate wear orders are shipped in plain, unmarked packaging with no mention of the specific contents on the outside of the parcel to ensure total confidentiality.
Order Tracking
Once your order has been handed over to our courier partner, you will receive a tracking number via email or SMS. You can use this number to monitor your shipment's progress in real-time.
Damages & Issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged so that we can evaluate the issue and make it right.